Terms of service

Welcome to The House of Bulbul. By accessing our website and purchasing from us, you agree to be bound by the following terms and conditions. Kindly review them carefully before using our services.

Overview

This website is operated by The House of Bulbul. Throughout the site, the terms “we”, “us” and “our” refer to The House of Bulbul.

By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service.

Product Offering

The House of Bulbul offers premium ready-to-wear lehengas, indo-western ensembles, and occasion wear, designed for modern elegance and ease.

All pieces are thoughtfully curated and finished, and slight variations may occur due to handcrafted detailing, fabric texture, and photography lighting.

Pricing & Currency

All prices on the website are listed in Indian Rupees (INR ₹)
While we currently ship within the United States, your payment will still be processed in INR
Your bank or payment provider may apply currency conversion charges or international transaction fees, which are beyond our control

We reserve the right to update pricing at any time without prior notice.

Orders & Acceptance

We reserve the right to:

Accept or decline any order at our discretion
Cancel orders due to product unavailability, pricing errors, or suspected fraudulent activity

In the event of cancellation after payment, a full refund will be issued.

Quality & Product Representation

At The House of Bulbul:

Each product undergoes strict quality checks prior to dispatch
We maintain pre-dispatch records and images for verification

We strive to ensure accurate representation of colors and designs; however, minor differences may occur due to screen settings and lighting.

Shipping

We currently ship exclusively within the United States
Delivery timelines are estimates and may vary due to courier services or external factors

The House of Bulbul is not liable for delays once the order has been dispatched.

Returns & Refunds

All purchases are subject to our Return & Refund Policy.

By placing an order, you agree that:

Ready-to-Wear items are non-returnable
Eligible items may be returned within 7 days, subject to conditions
Any defect claims must be supported with valid proof and will be verified against our records

Intellectual Property

All content on this website, including:

Brand name and logo
Product designs and images
Website content and creatives

are the exclusive property of The House of Bulbul and may not be copied, reproduced, or used without prior written consent.

User Conduct

You agree not to use our website:

For any unlawful or fraudulent purpose
To violate any applicable laws or regulations
To infringe upon our intellectual property
To transmit harmful or malicious code

Limitation of Liability

The House of Bulbul shall not be held liable for:

Any indirect, incidental, or consequential damages
Delays caused by third-party logistics providers
Any losses arising from the use of our products or website

Our liability is limited strictly to the value of the purchased product.

Third-Party Services

We may use third-party platforms (such as payment gateways and logistics providers). We are not responsible for their policies, actions, or service interruptions.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws. Any disputes shall be subject to jurisdiction as determined by The House of Bulbul.